of worker’s said communication is their biggest obstacle to success, followed by accountability at


Establishing a strategy should not only involve identifying the missions, objectives, and key results but also assign accountabilities with processes that easily highlight who is responsible for what and how those responsibilities are tracked over time.

During the Strategy Phase of BOSS, you’ll set Company-wide expectations for what needs to be done and who is responsible:

  • Company and Functional Area Missions Objectives

  • Key Results and Measures

  • Performance and Progress Tracking

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